FAQ

Frequently Asked Questions

Have a question we didn't answer here? Call us at (702) 878-3677 or email info@huntingtonjewelers.com.

Visiting Our Showroom

Where are you located?

Our showroom is at 1990 Village Center Cir, Suite 6, Las Vegas, NV 89134, in Summerlin.

What are your hours?

Monday–Friday 10am–6pm, Saturday 10am–5pm, and Sunday 12pm–4pm. Please call to confirm holiday hours.

Do I need an appointment?

Walk-ins are always welcome. For engagement rings, custom design, or to see a specific piece, we recommend booking an appointment so we can have everything ready for you.

Online Orders

Can I order online?

Yes. Many of our jewelry pieces and watches are available to purchase right here on our website.

How does shipping work?

Every order ships fully insured from our Las Vegas showroom with signature required. Shipping rates are calculated at checkout. See our Shipping Policy for details.

What does pre-order or special order mean?

Some watches on our site are ordered from the manufacturer for you. We ship them as soon as they arrive at our showroom and will email you an estimated date.

What is your return policy?

Items may be returned or exchanged within 14 days, in store or by mail with prior authorization. Special-order and pre-order watches carry a 15% restocking fee. Custom and engraved pieces are final sale. See our Return Policy for details.

Do you offer financing?

Yes. We offer special financing through Wells Fargo, subject to credit approval. Learn more.

Do you offer gift wrapping?

Yes, complimentary gift wrapping is available for all purchases.

Diamonds & Jewelry

What's the difference between natural and lab-grown diamonds?

Both are real diamonds with the same sparkle and durability. Natural diamonds formed in the earth over billions of years, while lab-grown diamonds are created in controlled labs and are often more budget-friendly. Learn more.

Can you help me design a custom piece?

Absolutely. We'll guide you through design, sketches or 3D renderings, and final crafting. We also offer Old World hand engraving by our Master Engraver. Learn more.

Watches

Are you an authorized dealer?

We are an authorized dealer for Sternglas, MeisterSinger, Mühle-Glashütte, and GLOCK watches. New watches carry the full manufacturer's warranty.

Are your pre-owned watches authentic?

Yes. Every pre-owned watch, including our pre-owned Rolex, is authenticated by our watchmaker and comes with a 1-year Huntington Jewelers warranty against defects. Huntington Jewelers is not an authorized Rolex dealer.

Do you service watches?

Yes. Our watchmakers handle everything from battery changes to full overhauls in-house.

Services

Do you repair and size jewelry?

Yes. From ring sizing and prong tightening to complete restorations, our master jewelers handle repairs in-house.

Do you do appraisals?

Yes, appraisals are done in-house for insurance or estate purposes. We don't perform appraisals while you wait, so we can give each piece a full examination.

Do you buy gold, diamonds, and watches?

Yes. We buy gold, silver, diamonds, jewelry, and watches and pay on the spot by company check or store credit. A valid photo ID is required under Nevada law. Learn more.

What does Free Lifetime Care include?

Complimentary cleaning and inspections for life on jewelry purchased from us. We recommend an inspection every 6 months. See Our Warranty.